Effective Date: Friday, June 20th-2025

GoEvent Relay ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our services, including through our website, intake forms, and Stripe checkout process.

1. Information We Collect

We collect the following types of personal information:

A. From Event Planners (Our Customers)

• Full name, email address, phone number, and billing address

• Event details provided during intake (event type, date, branding preferences)

• Payment information (processed securely by Stripe)

B. From Event Attendees (Collected via Our Forms)

• Names, emails, phone numbers (only if voluntarily submitted)

• Event-specific responses (e.g., preferences, opt-ins)

We do not collect sensitive personal information (e.g. government IDs, financial accounts) from either party.

2. How We Use Your Information

We use your data strictly to:

• Deliver your customized follow-up system

• Send or schedule branded email/SMS messages if you opt for automation

• Provide support and improve our services

• Communicate regarding your orders, delivery, or changes to our policies

We do not use your data for third-party marketing or resale.

3. Data Sharing and Third Parties

We only share your information with:

• Stripe, for secure payment processing

• Email/SMS platforms (e.g., MailerLite, ConvertKit, Twilio), if automation is activated

• Our internal team or contractors for technical setup and support

We do not sell, rent, or trade your information with any third party.

4. Your Rights and Choices

You have the right to:

• Request access to, correction, or deletion of your personal data

• Withdraw consent at any time (opt out of emails/SMS)

• File a complaint with a data protection authority if you believe your rights are violated

To request changes or removal, contact:
hello@goeventrelay.com

5. Cookies and Tracking

Our website may use basic cookies to:

• Improve site performance

• Remember your preferences

• Analyze visitor behavior (anonymously)

You can disable cookies in your browser at any time.

6. Data Security

We implement standard industry security measures:

• All payment data is encrypted and handled by Stripe

• Intake forms use secure HTTPS encryption

• Access to client data is restricted and monitored

7. Children's Privacy

GoEvent Relay does not knowingly collect data from individuals under 13. If we become aware of such data, it will be deleted immediately.

8. International Users (GDPR Compliance)

If you are located in the EU or UK:

• You have the right to data portability and restriction of processing

• We process your data under the lawful basis of “contract performance” or “legitimate interest”

We store data in the United States and comply with standard data protection practices.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted at:
goeventrelay.com/privacy
Your continued use of our services means you accept the updated policy.

10. Contact Us

For questions about this Privacy Policy or your data:
📧 hello@goeventrelay.com